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"Real People doing REAL Work driving REAL Results"
The Small Business Mentorship program is a strategy and tactics through which you can greatly expand your small business customer base and profitability. Small business owners and managers are continually seeking solutions to their problems and challenges. Customer sensitive, savvy bankers will offer these solutions.
We are prepared to help you create an environment within your bank which will greatly enhance your efforts to market and sell to small business. You may choose our mentorship program, which includes one-on-one interaction with your account executives or our group contact training programs. With either of these we will provide the tools and guidance necessary to implement the process.
As you begin the initiative of delivering this new style of support to your customers you may again choose to call upon us to help. We are available for individual mentoring with your customers, which can include customized business solutions to fit any need. In-house training in areas such as Customer Service is very popular among small business clients and when provided, or recommended by you, delivers a powerful message of commitment from your bank.
Sharing information with your prospects and customers is an effective tool with which to build relationships. The closer this information comes to making a financial difference in your customers' business the more powerful the bond.
We used to do business with a number of different companies but we have found because of the Alexander Group's creativity and the quality and how successful these incentive awards and incentive programs have been, that we've consolidated our business... exclusively with the Alexander Group.
The advantage you gain with the Alexander Group is that you have the ability to sit down with somebody who understands what the (incentive) program needs to include.
Before working with the Alexander Group and applying their methods and incentives to engage our employees, we experienced 30 - 45 injuries per year requiring medical treatment. NOW we see from 6-8 in a year and we expect to achieve five or less injuries in our next year!